Payment Methods Accepted

Project Ember Initiative (PEI) is a non-profit organization located in Colorado Springs that offers free or low-cost behavioral and mental health services. Our services are tailored for children, adolescents, young adults, and families facing barriers to accessing necessary care. PEI provides a range of essential services to address mental health needs and promote holistic well-being.

Insurance and Payment Details

Clients utilizing insurance are responsible for any co-pays incurred at the time of their session. It’s important to note that co-pay amounts can vary based on the type of insurance, yearly deductibles, and other factors, as determined by the insurance company. Project Ember Initiative does not set these amounts. Additionally, alternative rate options may be available on a case-by-case basis. Please discuss with your therapist for additional details and options.

Cancellation Policy

Our cancellation policy ensures fairness and efficiency in scheduling appointments. A full session charge will apply for appointments canceled less than 24 hours before the scheduled start time or for failure to attend the appointment. However, we offer a “grace” period for the first late cancel or no-call/no-show, with no fee charged. Exceptions are made for cancellations due to sickness or unsafe weather/road conditions. Kindly notify your therapist as soon as possible if you’re unable to attend your session, allowing others on the cancellation list to be scheduled promptly.

Begin your wellness journey today!

Ready to take the first step towards positive change? Contact us today to schedule your appointment and embark on your journey towards improved mental health and well-being.